Just Responsible Gaming

At Just Casino, we believe that gaming should always remain a source of entertainment, not a source of stress or financial harm. We are committed to providing a safe, transparent and enjoyable environment for every player who joins Just Casino, and we take our responsibility as a licensed operator seriously. This page explains the tools, resources and safeguards we have put in place to help you stay in control while you play at our casino.

Our Commitment to Responsible Gaming

We operate under a licence granted by the Curaçao Gaming Authority (licence no. OGL/2024/164/0246), and we design every part of our platform, from the Just Casino login process to our promotions, with player protection in mind. We want everyone who plays at Just Casino to view gambling as a form of leisure, not as a way to earn money or solve financial problems. Because of this, we have built a range of tools directly into your account so that you can manage your play at any time.

We also recognise that responsible gaming is a shared responsibility. While we provide the tools and information, we ask that you use them honestly and reflect regularly on your own gaming habits. If at any point your relationship with gambling stops feeling like entertainment, we encourage you to reach out to our support team or make use of the self-management tools described below.

Recognising the Signs of Problem Gambling

We encourage every player at Just Casino to periodically assess their own gambling behaviour. You may want to consider whether any of the following apply to you:

You spend more time or money gambling than you originally intended
You chase losses by increasing your bets or making additional deposits
You gamble to escape stress, sadness or other difficult emotions
You have lied to family or friends about how much you play or spend
Your gambling has affected your work, studies, relationships or finances
You feel restless or irritable when trying to cut back on gambling

If you recognise any of these behaviours in yourself, we strongly recommend that you use the tools described below or contact one of the independent support organisations listed further down this page.

Tools We Offer to Help You Stay in Control

We provide several account-based tools that allow you to set your own boundaries when you play at Just Casino. These tools are available to every registered player and can be adjusted at any time through your account settings.

Deposit Limits

We allow you to set daily, weekly or monthly deposit limits on your account. Once you reach your chosen limit, we will prevent further deposits until the period resets. Please note that deposit limits cannot be applied to cryptocurrency deposits, so we encourage players who deposit in crypto to monitor their spending manually and use our other tools for added control.

Time-Outs

If you feel you need a short break from gaming, we let you activate a time-out on your account for a period of your choosing. During this time, you will not be able to log in or access any games, including sports betting through JustSport. We will not send you promotional emails or bonus offers while your time-out is active.

Self-Exclusion

For players who need a longer-term break, we offer a self-exclusion option that closes your account for an extended period. Once self-exclusion is activated, we will restrict your access to Just Casino across all our services, and we will not accept new registrations from the same person, household, email address, IP address or payment method during this period, in line with our general bonus and account eligibility rules. If you wish to reopen your account after self-exclusion, we will require you to contact our support team directly, and reactivation will not be immediate.

Reality Checks and Account History

We give you access to your full deposit, withdrawal and gameplay history at any time, so you can review exactly how much time and money you have spent with us. We recommend checking this history regularly, particularly if you play frequently on the just casino app or through our mobile browser platform.

Age Verification and Account Security

We only allow individuals who are of legal gambling age in their jurisdiction, and at least 18 years old, to register and play at Just Casino. We carry out identity and age verification checks as part of our standard account review process, and we may request documentation before processing any just casino withdrawal time request or approving a bonus. If we discover or suspect that a minor has accessed or attempted to access an account with us, we will immediately suspend that account and void any associated balance.

We also ask that you keep your just casino login credentials private and secure. We are not responsible for unauthorised access resulting from shared passwords or unsecured devices, and we recommend using a unique, strong password for your account at all times.

Restricted Territories and Eligibility

We do not accept real-money deposits or gameplay from residents of a number of countries, including the United States, the United Kingdom, Germany, France, Belarus, Russia and several others listed in full in our Terms and Conditions. We also restrict bonus eligibility for citizens of certain additional countries, even where they reside elsewhere, and we may request Proof of Address to confirm residency. We apply these restrictions as part of our broader commitment to responsible and compliant gaming, and we do not guarantee refunds on payments made in breach of our Restricted Countries Policy.

Financial Responsibility

We encourage every player to treat their casino balance as entertainment spending, not as income or a financial strategy. We have put a number of structural safeguards in place to support this, including maximum daily, weekly and monthly withdrawal limits, and a cumulative daily profit cap. We also apply a 3x wagering requirement on deposited funds before withdrawal, which we believe encourages more considered, less impulsive play. We recommend never depositing more than you can comfortably afford to lose, and we advise against using credit, loans or borrowed funds to fund your account, whether through a Just Casino bonus offer, a just casino no deposit bonus, or a standard deposit.

Support Resources

We believe that professional, independent support is essential for anyone struggling with their gambling habits. We recommend the following organisations, which offer free and confidential assistance:

GambleAware (www.gambleaware.org) - information, advice and support tools
Gamblers Anonymous (www.gamblersanonymous.org) - peer support meetings and resources
BeGambleAware and GamCare - self-assessment tests and helplines
Local counselling and addiction services in your country of residence

We also recommend third-party self-exclusion services such as GAMSTOP for players in relevant jurisdictions, which allow you to restrict your access across multiple online gambling operators at once, not only at Just Casino.

Contacting Our Team

If you have questions about any of our responsible gaming tools, or if you would like assistance setting a limit, activating a time-out, or beginning self-exclusion, we are here to help. Our live chat support is available 24/7, and you can also reach us by email at support@Just Casino.com. Whether you are asking about a just casino promo code, checking on withdrawal processing, or requesting help managing your account, our support team will treat every enquiry related to responsible gaming with the seriousness and confidentiality it deserves.

We at Just Casino want your experience with us to remain positive, controlled and enjoyable from your very first deposit to every session after. We continue to review and improve our responsible gaming tools, and we welcome your feedback at any time on how we can better support safer play across Just Casino.

Content updated: August 25, 2026