Just Privacy Policy

At Just, we are committed to protecting the personal information you share with us when you use our platform. This Privacy Policy explains how we collect, use, store and protect your data when you visit Just Casino.com, create a Just Casino account, use the Just Casino app, place bets on JustSport, or otherwise interact with our services. By registering with us or continuing to browse our site, you agree that we may process your information as described below.

Just Casino is operated by Just Entertainment B.V., a company registered and incorporated under the laws of Curaçao, registration number 160603, with its registered office at Scharlooweg 39, Willemstad, Curaçao. We hold a licence issued by the Curaçao Gaming Authority, licence no. OGL/2024/164/0246, and we operate our online casino and JustSport sportsbook in accordance with the regulatory requirements attached to that licence.

Information We Collect

We collect several categories of information to provide, secure and improve our services. When you register for a Just Casino login, we ask for your full name, date of birth, address, email address, phone number and preferred currency. We also collect financial information necessary to process deposits and withdrawals through any of our supported payment methods, including bank cards, e-wallets and cryptocurrencies.

• We gather registration and identity verification data, including documents submitted for Know Your Customer (KYC) checks
• We record your transaction history, including deposits, withdrawals, bonus claims and wagering activity
• We track technical data such as your IP address, browser type, device information and login timestamps, including activity through the Just Casino app
• We collect communication records when you contact our support team via live chat or email
• We monitor gameplay patterns to detect fraud, bonus abuse and problem gambling indicators

How We Use Your Information

We use the data we collect to operate Just Casino.com, manage your account, process payments, and deliver the games and features available through our platform. Our casino uses your information to verify your identity, comply with anti-money laundering obligations, and confirm that you are not a resident of a restricted jurisdiction.

We also use your information to communicate with you about your account, respond to support enquiries, and, where you have opted in, to send you information about a Just casino bonus, a just casino no deposit bonus, free spins offers, or other promotions such as our welcome package or Space Club loyalty rewards. You can withdraw your consent to marketing communications at any time through your account settings or by contacting our support team.

Legal Bases for Processing

We process your personal data on the following legal grounds: performance of the contract between us when you use our services, compliance with our legal and licensing obligations, our legitimate interests in preventing fraud and securing our platform, and your consent where required, particularly for marketing communications and non-essential cookies.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you when you return to Just Casino.com, remember your preferences, and analyse how visitors use our site. These technologies also help us tailor promotions, such as a just casino promo code offer, to your account. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who help us operate our business, including:

• Payment providers who process your deposits and withdrawals
• Identity verification and fraud prevention services used to confirm KYC compliance
• Game and software providers who deliver the slots, table games and live casino content available on our platform
• Regulatory authorities, including the Curaçao Gaming Authority, where required by law
• Professional advisors, auditors and dispute resolution bodies in connection with our arbitration process in Curaçao

We require all third parties to handle your data securely and only use it for the purposes we specify.

International Data Transfers

As we serve players across multiple regions, including our localised editions for Canada, Australia, New Zealand, Argentina and various European markets, your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we take appropriate steps to ensure it receives an adequate level of protection consistent with this Privacy Policy.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Financial and identity verification records are typically retained for the period required under applicable anti-money laundering regulations, even after you close your Just Casino account.

Data Security

We employ industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our servers, transaction systems and account infrastructure are protected using encryption and secure protocols. While we take data protection seriously, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal data, and to request a copy of the information we hold about you. You may also object to certain processing activities, including direct marketing. To exercise any of these rights, please contact our support team at support@Just Casino.com, and we will respond in accordance with applicable data protection law.

Restricted Countries and Age Requirements

We do not accept registrations or real money play from residents of certain restricted countries, including but not limited to the United States, United Kingdom, Netherlands, Spain, France, Germany and several others listed in our Terms and Conditions. Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction, and we do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will close it immediately and delete the associated data where legally permitted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of Just Casino.com, the Just Casino app, or JustSport after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or wish to exercise any of your privacy rights, please reach out to our support team via live chat, available 24/7, or by email at support@Just Casino.com. We are here to help and will respond to your enquiry as promptly as possible.